General questions

Shipping rates vary from FREE delivery to a standard R 400 delivery for certain areas around South Africa. The shipping rates are calculated from the volumetric and or the actual weight of the product (Whichever is greater), this is only in effect if your order needs to be sent on the courier. If you are not sure what the shipping fees will be to your area, our system will quote you before you confirm/pay for your order.

Depending on what time your order is placed, it can range from 1-2 hours or less, but can also run up to 3-7 working days depending on what is ordered and where you live in South Africa. If you would like to get an estimated time of arrival, send us an email on delivery@vetexonline.co.za asking us for an ETA on the products.

Yes all items are available for collection. Please keep in mind that we will send you an email to let you know once your items have been processed and are ready for collection. If you have any further queries, please feel free to send in your questions to info@vetexonline.co.za and we will be more than happy to help you.

NOTE:

  • Please ONLY use your order number as reference.
  • Please make the exact deposit amount . In other words the price of the goods purchased as well as the shipping fee (If applicable)
  • Please retain your proof of deposit/transfer incase of enquieries.

A: Banking Details

Bank: ABSA

Branch Code: 632005

Account number: 409 609 5780

Account Type: Cheaque

Account Holder: VETEXONLINE (PTY) LTD

Add the items to your cart, click on view cart and our system will quote you before you confirm and pay for your order.

Your Vet Express rewards points have a minimum value of 1%, this often changes when specials are run.